![]() If the issue persists even after following the above-mentioned resolutions, please feel free to contact Support. If you have changed the location of the patch store, then navigate to the path mentioned in the registry value which has been highlighted in the screenshot below:ĭesktopCentral -> DCDistributionServer -> PatchStore_Directory Then go to Missing Patches -> Search for the Bulletin ID TU-057 (for TeamViewer) or TU-064 (for TeamViewer Host) which has the same Patch Name and click on Install Patch.Navigate to -> Replication -> Store and place the renamed files.Rename the downloaded file in this format:.Download the updates of TeamViewer and TeamViewer Host manually.Resolutionįollow the steps given below to resolve this issue: The download is available only for customers who have purchased the license. Error correction The location of the crash dump file has been changed. The new remote session windows now reopen in their original positions on your screen. You are trying to download TeamViewer 14 (MSI), TeamViewer 15 (MSI) and TeamViewer Host 15 (MSI) patches and the download fails. New features of TeamViewer 15.27.3: The session quality setting is now saved separately in the properties of each device or partner in the Computer & Contacts list. Workaround for TeamViewer Patch Download Failure Problem Please note that this is applicable only for agents under a Distribution Server and is not supported for Roaming Agents in Cloud version. This document is applicable for the Cloud version. ![]()
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